🌿 Privacy Policy

Last Updated: 13 May 2026

At Brackenfell Nursery, we care deeply about your privacy—Just like we care for our plants! This policy explains how we collect, use, and protect your personal information under South Africa’s POPIA (Protection of Personal Information Act).

📝 What Information Do We Collect?

We only gather what’s needed to help your gardening journey bloom:

📞 Contact details (name, email, phone number) when you fill out our contact form.

🌐 Website usage data (anonymised, like which plants you browse).

📋 How Do We Use Your Info?

Your trust is our sunshine—here’s how we put your data to work:

✅ Sprouting customer service replies to your enquiries via our contact form.

🏆 Improving our nursery (like spotting trending plants with Google Analytics).

We never sell/share your data with third parties for marketing.

🔒 Keeping Your Data Safe

Like a greenhouse shields seedlings, we protect your info with:

🔐 Encrypted website connections (look for the 🔒 icon in your browser).

🔑 Limited staff access (only those who need it to help you).

⚖️ Your Rights (Under POPIA)

You can:

❓ Ask what data we have about you.

✏️ Correct outdated info (like a new email address or phone number).

🗑️ Request deletion (unless we’re legally required to keep it).

🤝 Third-Party Partners

We work with trusted helpers who respect privacy:

📈 Google Analytics: Tracks anonymised site visits (opt out here).

💬 Contact Us

Questions? Let’s chat!

📧 Email: info@brackenfellnursery.co.za

📞 Phone: 082 663 9958

📍 Address: Shawn Street, Morgenster Heights, Brackenfell, 7560

Policy updates will be posted here. Thanks for trusting us with your privacy—now go grow something wonderful! 🌱